Care Community Gets High Marks

“We were given just three minor deficiencies, all of which we easily corrected, and none of which were related to resident care,” Cindy Scherfenberg, RN and Director of Nursing at Bridges Care Community, said smiling. “All of the staff are doing a great job.”

What has Scherfenberg so happy are the results of the facility’s most recent survey by the MN Department of Health. Every year teams of inspectors visit each facility in the state for an intensive inspection. Long term nursing care is highly regulated and every aspect of resident care, nutrition, policy, staffing, and record keeping is open to scrutiny. Every policy is expected to be followed and every piece of paperwork in order. No deficiencies would mean that there is absolutely no room for improvement, so having just three minor issues or “tags” show up is an exceptional result.

 “Everything that did show up was immediately addressed and has already been fixed,” Scherfenberg noted.

“The residents have a major role in how we do during a survey,” said Bridges CEO Dan Rohrobach.  “Their satisfaction with the care they receive and the environment in which they live is looked at in detail.  The residents living at Bridges are strong supporters of the organization which became evident in the feedback provided to the survey team.”

“I would like to commend the staff at the Care Community for their dedication and hard work. They have an extremely difficult job and they consistently perform at a high level.  The leadership of DON Cindy Scherfenberg, and Medical Director Dr. Jeff Peterson, along with all of the hard work on the part of the entire staff, has really made a difference in bringing the mission to life.”